Shipping Policy

Shipment Time

Our team endeavors to process and ship orders within 2-3 working days. In case of peak seasons or high volumes of orders, your shipment might take a few additional days to be delivered. If you are experiencing a significant delay in receiving your order, please contact us via e-mail at info@wishingtreeshop.com

Tracking an order

Once you’ve successfully placed an order our website, you will receive an e-mail confirmation with your tracking code. You can check the status of your order by logging into your account on our website. Look for “Orders” under the “My Account” section and enter your Order no. and proceed.

Still can’t figure it out? Get in touch and let us help you!

 

Packaging

We know how exciting receiving a package can be and that’s why we put in extra care into the packaging. We consider it our responsibility to deliver the product at your door step, and as a part of assuring that the product is perfect, we urge all customers to inspect the package for any damage or tampering before receiving or signing for receipt.